Privacy Policy
Last Updated: May 15, 2024
Introduction
At Little Makers Events, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our events. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect several types of information from and about users of our website and services, including:
- Personal Information: This includes names, email addresses, telephone numbers, postal addresses, and other identifiers that you provide when registering for events, subscribing to our newsletter, or contacting us.
- Children's Information: As we provide services primarily for children, we may collect limited information about children such as their name, age, and any specific requirements or allergies. This information is always collected with parental consent and used solely for the purpose of providing appropriate activities and ensuring child safety.
- Payment Information: When you make a purchase or book an event, we collect payment details, though we do not store full credit card information on our servers.
- Usage Data: We automatically collect information about your interactions with our website, including IP addresses, browser types, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Similar Technologies: We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may affect some functionality.
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Providing and maintaining our services
- Processing bookings and payments
- Communicating with you about bookings, events, and updates
- Personalizing your experience and delivering content relevant to your interests
- Improving our website, products, and services
- Sending newsletters and promotional materials (if you have opted in)
- Responding to your inquiries and providing customer support
- Complying with legal obligations
How We Protect Your Information
We implement appropriate physical, technical, and administrative safeguards designed to protect the security of information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We take particular care with children's information, implementing additional safeguards and restricting access to only those staff members who require it for operational purposes.
Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To our service providers and partners who assist us in operating our website and providing our services
- To comply with any court order, law, or legal process
- To enforce our terms of service and other agreements
- To protect the rights, property, or safety of our business, our customers, or others
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to your personal information we hold.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: In certain circumstances, you can request that we delete your personal information.
- Restriction: You can ask us to temporarily or permanently stop processing your personal information.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Withdraw Consent: Where we process information based on your consent, you have the right to withdraw that consent at any time.
Children's Privacy
We take children's privacy very seriously. Our website is not intended for children under 13 years of age without parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. All information about children is collected directly from parents or legal guardians.
If you believe we have collected information from a child under 13 without parental consent, please contact us immediately, and we will promptly remove such information.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to read the privacy policy of each website you visit.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Little Makers Events
9 Chapel Street, St Kilda, VIC 3182, Australia
Email: [email protected]
Phone: +61 3 9777 8899